Find the answers you're looking for using our free & unlimited support system.

3 ways to get your questions answered

On-screen help

screenshot of help menu labeled with the support question mark icon All over the website builder, you'll see green question mark icons. These icons give you “on the spot” help, right when you need it.

How-to guide

magnifying glass to represent searchable help guides For instant answers, try step-by-step instructions that will guide you through almost everything you want to do with CityMaker website builder.

Ask a question

lifesaver representing help is available to customers Can't find what you need to know about the website builder? Submit a question to your friendly Support Team.

Frequently asked questions

How do I login?
Go to and click “Login” at the top of the page.
Then, log in using your email address and password.
Can visitors see my toolbar and editing buttons?
No. Only you can see them and only when you are logged in to your website.
Can I sell products through my website?
Absolutely! An easy to use shopping cart is included with your website.

Over 95% of our customers find the answers they're looking for through our on-screen web page software help and guides. And, if you do ask a question to our Support Team while you're logged in to your site builder software, your questions are saved for easy referencing in your own Support area of the website program.

Try the home page builder now.